Terms and Conditions

1. General

These terms and conditions apply to all orders placed through the Servo Kitchenware web shop. By placing an order you agree to these terms and conditions. Deviations are valid only if confirmed in writing by Rodri Plastics B.V.

2. Orders

• All offers are non-binding and subject to availability.
• An order is established upon receipt of an email confirmation.
• We reserve the right to refuse orders for incorrect information or payment problems.

3. Prices and payment

• Prices include VAT, excluding shipping unless otherwise stated.
• Payment must be made via the payment methods offered.

4. Delivery

We strive to ship orders as quickly as possible. Risk of loss or damage passes to the customer upon delivery.

5. Return & right of withdrawal

Customers may return products within 14 days provided they are undamaged, complete and in original packaging. Return costs are the customer's responsibility unless the product is defective or incorrectly delivered.

6. Warranty

Do you receive a defective or damaged product? Report it to order@rodribv.com. We will provide a free replacement or refund. Warranty is void for misuse or failure to follow the manual.

7. Liability

Rodri Plastics B.V. will not be liable for indirect or consequential damages. Our liability is limited to the amount of the order.

8. Applicable law

All agreements are governed by Dutch law. Complaints can be filed at order@rodribv.com or by phone at 0182 599340.